Refund policy
Return & Refund Policy
Effective Date: July 11, 2025
Support Contact: densarteam@gmail.com
We sell digital products (e-books and downloadable files).
Please read the following policy carefully before making a purchase.
❌ All Sales Are Final
Due to the nature of digital content, we do not offer refunds or returns after a purchase has been completed and the files have been accessed or downloaded.
This includes:
- Accidental purchases
- Change of mind
- Compatibility issues with your device or software
- Lack of knowledge or understanding on how to use the files
⚠️ Exceptions — File Delivery Issues Only
We will consider a refund or replacement only under the following circumstances:
- You did not receive your download link
- You received the wrong file
- The file is corrupted or inaccessible
In these cases, please contact us within 7 days of purchase at densarteam@gmail.com with your order confirmation and a detailed explanation.
💬 Questions?
For any questions or concerns regarding our return policy or your purchase, contact our support team at densarteam@gmail.com. We respond within 24–48 hours.